Client resources, all in one place.
Everything you need between and around your visits: payment, insurance, records, and your rights as a client. If a question is not answered here, call (316) 685-1821 and our team will help.
Care that stays affordable and clear.
- Kansas Medicaid accepted, along with many insurance plans.
- Sliding scale fees available based on income.
- Pay your bill online or by phone.
- If a service is not covered, we help you understand your options before you owe anything unexpected.
Records, rights, and feedback
Your rights, made easy to use.
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Request your records
Contact us and we will guide you through the process.
Call to request -
Know your rights
See your rights and information as an MHASCK client.
Your rights -
Interpreter services
Tell us your preferred language and we will arrange support.
Ask for an interpreter -
Share feedback
Your voice helps us improve, and we welcome it any time.
Share feedback
The questions clients ask most.
Common questions, answered simply.
Do I need insurance to be seen?
No. You do not need insurance to be seen at MHASCK. We accept Kansas Medicaid, work with many insurance plans, and offer sliding scale fees based on income. If you are unsure about coverage or cost, reach out and our team will help you understand your options.
What if my insurance does not cover a service?
If a service is not covered by your insurance, our team will explain your options before you owe anything unexpected, including sliding scale fees based on income. We want cost to be clear and manageable, so please ask us and we will walk through it with you.
How can I pay my bill?
You can pay your bill online or by phone by calling our office, whichever is easier for you. If you have questions about a bill or a payment, contact us at (316) 685-1821 and our team will help sort it out.
What happens if I miss an appointment?
Life happens, and we understand. If you need to miss or reschedule, let us know as soon as you can so we can find a new time. Contact us and we will help you get back on the schedule with as little hassle as possible.
How do I request my records?
You have the right to your records. To request them, contact our office and our team will guide you through the steps and any forms needed. We will explain the process clearly and help you get the information you are entitled to.
Do you offer interpreter services?
Yes. Everyone deserves care in a language they understand. Let us know your preferred language when you contact us or schedule, and we will arrange interpreter support so you can communicate comfortably with your care team.
How do I share feedback about my care?
We welcome your feedback, positive or constructive; it helps us improve. You can share it with your care team directly or contact our office at (316) 685-1821. Your experience matters to us, and we take what clients tell us seriously.
Questions? We are here.
We want the details around your care to be simple, so you can focus on feeling better. Questions about a bill or your records? Call (316) 685-1821 and our team will help right away.
