Your rights, in plain language.
As a person receiving care at MHASCK, you have the right to be treated with dignity, to privacy, and to have a say in your own care. Here is what your rights are, how your information is protected, and how to share a concern if something is not right.
At a glance
Your rights, in short
- Dignity, respect, and no discrimination.
- Privacy and confidentiality, protected by law.
- A say in every decision about your care.
Your rights as a client
You have rights every step of the way.
- To be treated with dignity, respect, and without discrimination.
- To privacy and confidentiality, protected by law.
- To be informed about your care and to take part in decisions.
- To say no, ask questions, and seek a second opinion.
- To access your records and to share concerns without fear.
You control what happens with your information.
In general, we do not share your information without your consent. The law allows a few exceptions, mainly for safety, such as when there is a risk of serious harm. We will always explain these clearly rather than hide behind fine print.
Sharing a concern or filing a grievance
If something is not right, speak up.
Raising a concern will never affect the care you receive. Here is how to reach us:
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Talk with your care team
Share your concern with the people providing your care.
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Contact our office
Share feedback or file a formal grievance.
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Request your records
Or ask a rights question any time.
The questions clients ask most.
Answered simply.
What are my rights as a client?
You have the right to be treated with dignity and respect, to privacy and confidentiality, to be informed and take part in decisions about your care, to say no and ask questions, and to access your records and raise concerns without fear. These rights apply throughout your care.
When can my information be shared without my consent?
In general, we do not share your information without your consent. The law allows limited exceptions, mainly for safety, such as when there is a risk of serious harm to you or someone else. We will explain these situations clearly so you always understand what is happening and why.
How do I file a grievance?
You can file a grievance by talking with your care team or contacting our office at 316-685-1821. We take concerns seriously and will explain the process. Filing a grievance will never affect the care you receive; speaking up is your right, and we welcome it.
How do I request my records?
You have the right to your records. To request them, contact our office and our team will guide you through the steps and any forms needed. We will explain the process clearly and help you get the information you are entitled to as a client.
Your rights matter, and so does your voice.
If you have a concern or a question about your rights, contact us at 316-685-1821 or through our Contact page. We are here to listen and make it right.
