CARF Accreditation
MHA proudly holds CARF® International accreditation, a mark of excellence in health and human services. Our accredited programs include medication management, outpatient services, case management for adults and children, peer support, supported employment, crisis housing, and group homes.
Why accreditation matters to you.
Consumers like you have choices in directing your services. Carefully researching and selecting your options are essential steps to finding the services you need and achieving the results you desire.
Accreditation by CARF demonstrates MHA’s commitment to continuously improve service quality and to focus on the satisfaction of the persons served. We have applied CARF’s comprehensive set of standards for quality to our business and service delivery practices. Our commitment to excellence is periodically evaluated on site and reconfirmed annually.
In short, accreditation means you will receive services which meet or exceed the highest agency standards.
How you can be involved
Consumer involvement is a huge part of our commitment to continuous quality improvement. Our CARF accredited programs conduct yearly consumer satisfaction surveys. Program staff are always happy to hear your feedback at any point in the year.
We also encourage consumers to share any suggestions for improvement . You may also report any concerns or below standard business practices using the grievance form below or by emailing our Compliance Officer.